Return Policy

At Bhargav Publications, we strive to ensure customer satisfaction. If you need to return a book, please review the following return guidelines.

1. Eligibility for Returns

  • All books are supplied on a full sale or return basis.

  • Returns are only accepted after 12 weeks and before 12 months from the invoice date.

  • Returns must be pre-approved with an authorized returns label obtained from our Customer Service Department.

  • The Returns Authorization is valid for 30 days from the issue date. Books must be received within this period.

2. Condition of Returned Books

  • Books must be in mint condition to qualify for a full credit.

  • Damaged, used, or marked books will not be accepted for credit.

  • Unauthorized returns, books outside the time limits, or books not originally supplied by Bhargav Publications will be returned at the customer’s expense, plus a ₹800 handling charge.

  • Old editions & out-of-print books are accepted for return only within 3 months from the invoice date.

3. Return Process

Step 1: Request Authorization – Contact our Customer Service Department via email or phone with the following details:

  • Quantity, Author, Title, Price, and Invoice Number(s)

Step 2: Receive Authorization – A Returns Authorization Label will be issued.

Step 3: Ship the Books – Ensure they are properly packed and shipped within 30 days of receiving the authorization.

Step 4: Credit Processing – A full credit will be issued upon receiving books in acceptable condition.

4. Claims for Damaged or Incorrect Books

  • Claims for shortages, misbound, or damaged books must be submitted within 14 days of the invoice date.

  • These No Fault Returns should be sent using recorded delivery or our nominated carrier, along with a copy of the original invoice.

  • A replacement book will be provided, or a full credit (including return shipping) will be issued.

  • Freight charges will not be credited if books are sent without using registered post or our nominated carrier.

5. Important Notes

  • Small orders may be subject to a surcharge of ₹800.

  • Books that do not meet our return conditions will be sent back at the customer’s expense.

  • Bhargav Publications will not reimburse the cost of returns that do not qualify as No Fault Returns.

6. Contact Information

For return authorization and inquiries, please contact:

📧 Email: info@bhargavpublications.in
📞 Phone: 7054727700 / 7897227700
📍 Address: Piriya Khodan, Raksa, Jhansi (U.P)

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