Faq
Frequently Asked Questions (FAQs) – Deepshikha Books
Welcome to the Deepshikha Books Frequently Asked Questions (FAQ) section. Here, you will find answers to common queries about managing your account, searching for books, payment methods, order cancellations, delivery times, and more. Our goal is to make your shopping experience smooth and enjoyable. If you need further assistance, our customer support team is always ready to help.
If you wish to update your contact details, including your name, email address, or password, you can do so by entering your existing email address at checkout.
Alternatively, you can contact Footprint customer service at 1300 260 090, and they will assist you with updating your details.
Important: When placing an order, ensure that your delivery address is accurate and complete.
- Use the ‘Quick Search’ box located in the top right corner of the screen if you know the title.
- Browse through categories like Deepshikha Books, Best Sellers, or What’s Hot directly from the homepage.
- Use the Advanced Search feature below the quick search box.
We accept payments via the following credit cards:
- Mastercard
- Visa
Note: Payments by cash are not accepted for online orders. All online credit card transactions are secured with SSL encryption for your safety.
Yes, your credit card will be charged immediately through the Bank of Baroda’s Online Payment facility when you place the order.
If you wish to cancel your order, please contact our customer service team immediately:
- 📞 Call or SMS: 09555987368
- 📧 Email: support@deepshikhabooks.com
To ensure prompt processing, please include your order number from your receipt.
Note: If your order has already been dispatched, cancellation will no longer be possible.
If you didn’t find an answer here, feel free to reach out to us with your queries:
- 📞 Call: 09555987368
- 📧 Email: support@deepshikhabooks.com
Our team is happy to help you find a solution! 😊